Privacy Current policy published: January 12, 2022

Stocktrims respects your privacy.

We will never rent or sell your personal information to any third party.

At Stocktrims, protecting your privacy and the confidentiality of your personal information is paramount. Stocktrims is subject to the National Privacy Principles (“NPPs”) under the Privacy Act 1988 (Commonwealth of Australia).  We use secure technologies and follow best practices.

The following Privacy Policy explains how Stocktrims manages and protects the privacy of your personal information under the NPPs.

To provide you with the Stocktrims service we collect personal information.

From time to time we will email you useful information about using the Stocktrims service.

What is personal information?

Personal information is any information or an opinion, whether true or not, which identifies you. When personal information concerns certain matters it is considered sensitive information.

Sensitive information is information or opinion about your:

• racial or ethnic origin;
• political opinions;
• membership of a political association;
• religious beliefs, affiliations or philosophical beliefs;
• membership of a professional or trade association or membership of a trade union;
• sexual preferences or practices;
• criminal record;
• health or disability.

How Stocktrims collects/receives your personal information

Generally, Stocktrims will collect personal information directly from you. Stocktrims usually collects information such as your name, address, contact number and email address. Stocktrims only collects sensitive information with your consent.

Some members or visitors may connect to or register a Stocktrims account using an external third-party application, such as Facebook or Google.  Stocktrims may receive some data from those connected third-party applications. Connecting your Stocktrims account to third-party applications or services is optional, and when you connect your account to an external application, you will be given the opportunity to grant permission. You can revoke your permission under your Stocktrims account settings at any time.

Stocktrims Terms Of Use require all account owners to be at least 18 years of age (or have the permission and supervision of a responsible parent or legal guardian), therefore, this privacy policy does not discuss use of our site or services by minors.

How Stocktrims use your personal information

Stocktrims collects your personal information for the following purposes:

• to serve you as a user of our online portal;
• to advise you of site developments and to undertake other marketing activities from time to time

We use this information to identify your orders, provide you with our newsletters should you select to subscribe and to personalise your shopping experience with us; that's all. Stocktrims uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Cookies can be disabled in your web browser.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

What happens if you don’t provide personal information

If you do not provide the personal information Stocktrims’ requires, Stocktrims will not be able to provide you with effective usage of the site.

Stocktrims may disclose your personal information

Stocktrims has a duty to maintain the confidentiality of its users affairs including personal information. This duty of confidentiality applies except where disclosure of your personal information is:

• With your consent

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For example: in response to a subpoena.

• If Stocktrims engages a third party contractor to perform services which involves handling personal information, Stocktrims takes reasonable steps to prohibit the contractor from using personal information except for the purposes for which it was supplied.

Direct marketing and your privacy

From time to time Stocktrims may use the personal information it collects about you to identify particular services and/or information which it believes may be of interest and benefit to you. Stocktrims may then contact you to let you know about these services and information and how they may benefit you. Please contact us if you do not want to receive any of this information.

Accuracy of your personal information

If Stocktrims has accurate personal information about you, it enables Stocktrims to provide you with the best possible service and experience using the site.

Stocktrims takes reasonable steps to ensure that the personal information Stocktrims collect, uses and discloses is accurate, complete and up to date. Please contact Stocktrims immediately if you find that the personal information Stocktrims holds about you is inaccurate, incomplete or out of date. Stocktrims will take reasonable steps to ensure your personal information is corrected.

Security of your personal information

Stocktrims strictly protects your personal information from loss, misuse, modification and disclosure. Stocktrims uses industry standard safeguards to ensure the security of your personal information through physical, electronic and managerial procedures.

?For example:

·         security monitoring of premises;

·         code only access and alarm systems to prevent outside access to your personal information;

·         internal policies in relation to secure computer use.

Employees of Stocktrims access your personal information only in order for them to carry out their employment. Our employees are committed to maintaining confidentiality.

When Stocktrims no longer requires your personal information Stocktrims securely destroys the information and deletes it from its systems.

Access to your personal information

You may request access to any of the personal information Stocktrims holds about you. Stocktrims will, on request, provide you with access to the personal information Stocktrims hold about you, unless there is an exemption which applies under the Privacy Act. For example, Stocktrims may refuse you access to personal information where Stocktrims has a legal duty of confidentiality or non disclosure or when it is not conclusive that the request is being received from a legitimate source.

Your request for access will be dealt with in a reasonable time. Stocktrims may charge you a fee to cover the reasonable cost of retrieval and the supply of the information to you.

If Stocktrims refuses your request for access, it will provide you with reasons for the refusal.

Transferring your personal information overseas

Stocktrims does not transfer your personal information overseas unless Stocktrims is authorised by law to do so or you have consented to it.

How to contact us

If you wish to gain access to or correct your personal information or make a complaint about a breach of your privacy, you should contact the Privacy Officer:

Email: privacy@stocktrims.com.au

Stocktrims will respond to your query or complaint as soon as possible. ?Stocktrims reserves the right to change this Privacy Policy at any time. Stocktrims will notify any changes by posting an updated version of the Privacy Policy on the Stocktrims website.